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The States of Jersey Police are appealing to islanders not to call them to report breaches of the current COVID-19 regulations.

Acting Chief Inspector Craig Jackson said: “We’re still getting a high number of calls for advice on the Stay Home Order and to report breaches.  This is placing a significant demand on our control room staff and it’s reducing their ability to deal with reports of crime and other requests for help.

“Please do not call us if you have questions about the detail of the Order or, if you believe that an individual or business has breached the regulations, the government has a helpline to call if you have queries and they have also set up a specific email address for any reports regarding people not isolating. We are asking the public to use these methods and not to call police about these matters.” 

The Coronavirus helpline can be called on 445566 and the email address to report Coronavirus related matters is: notisolating@gov.je

They have a dedicated team who will respond to these reports and only raise the most serious issues to police for action.  

When you do contact them please provide the following information in your email:

  • What happened?
  • Why you think there is a breach?
  • Where and when it happened?
  • Who is involved? (if you know)
  • Your contact details 

The only exception to this, when calling the police is advised, would be reporting large gatherings happening at the time, targeted or intentional spreading of the virus and where immediate life is in danger. For all other Coronavirus related matters, please call the helpline 445566 or email notisolating@gov.je

Please rest assured that police officers are on patrol in all parishes day and night and are dealing with a lot of these issues through early intervention.  

Police can still be contacted on 612612, or 999 in an emergency, but please play your part by ensuring that these lines are free for those in need.

The States of Jersey Police are appealing to islanders not to call them to report breaches of the current COVID-19 regulations.

 

Acting Chief Inspector Craig Jackson said: “We’re still getting a high number of calls for advice on the Stay Home Order and to report breaches.  This is placing a significant demand on our control room staff and it’s reducing their ability to deal with reports of crime and other requests for help.

 

“Please do not call us if you have questions about the detail of the Order or, if you believe that an individual or business has breached the regulations, the government has a helpline to call if you have queries and they have also set up a specific email address for any reports regarding people not isolating. We are asking the public to use these methods and not to call police about these matters.”

 

The Coronavirus helpline can be called on 445566 and the email address to report Coronavirus related matters is: notisolating@gov.je

 

They have a dedicated team who will respond to these reports and only raise the most serious issues to police for action. 

 

When you do contact them please provide the following information in your email:

 

·         What happened?

·         Why you think there is a breach?

·         Where and when it happened?

·         Who is involved? (if you know)

·         Your contact details

 

The only exception to this, when calling the police is advised, would be reporting large gatherings happening at the time, targeted or intentional spreading of the virus and where immediate life is in danger. For all other Coronavirus related matters, please call the helpline 445566 or email notisolating@gov.je

 

Please rest assured that police officers are on patrol in all parishes day and night and are dealing with a lot of these issues through early intervention. 

 

Police can still be contacted on 612612, or 999 in an emergency, but please play your part by ensuring that these lines are free for those in need.

 

 

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