Jersey Police are warning people to be on their guard following a series of scams in which fraudsters pose as officials to target unwitting victims.

Fraudsters have posed as bank officials in the most recent cases, but pretending to be a police officer or other official is also common.

The fraudsters may be persistent, make repeated calls to the same victim heightening their concern, and stress the importance of urgent action to create more pressure.

The fraudster gains the victims confidence and makes them believe their account is compromised. A variety of deceptions are used to arrange for the victim to transfer money out of their account and into a new account provided by the fraudster.

In some cases the caller may simply inform the victim that their bank card has been fraudulently used and then obtain the account information by asking the victim to confirm their bank details.

In an attempt to sound legitimate, the fraudster often invites the victim to call them back, and will either provide a mobile number, encourage them to call 999 or dial the number on the back of their bankcard.

What in fact happens is the original call is never disconnected as the line remains open for approximately 3 minutes. So, although the victim believes they are dialing 999 or their bank, they are in fact still on the line to the fraudster.

The fraudster then provides an account for the victim to transfer their money into.

It is important to note:

  • Never give your PIN or bank card details to any cold callers
  • If you are contacted by someone who asks for these, hang up
  • Use a different phone to report the call to police or allow at least five minutes for your phone line to clear automatically
  • Banks will never ask you to transfer money
  • In case of doubt, do not provide any details - attend your bank in person



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