Who can help

Throughout the Channel Islands, help is available for people who are victims of domestic abuse. The following organisations and helplines provide a range of support services. Below are the ways to contact them:

Helpful Contacts:

If you are in immediate danger:

  • Dial 999
  • At other times contact 612612

Jersey Domestic Abuse Support (IDVA):

Jersey Domestic Abuse Support works with victims (male and female) of domestic abuse to help them access services to keep them and their children safe. Referral can be made through any agency or by the individual him/herself.  Contact 01534 880505 or email
They also have an online chat function and specific COVID-19/lockdown advice which is available in different languages.

Jersey Women’s Refuge:

Jersey Women's Refuge is a confidential service which offers support, advice and safe accommodation to female victims of domestic abuse. The 24 hour helpline number is 0800 7356836. They can also be contacted on 01534 873288 or email 

Victim Support:

Provides advice, information, listening, ongoing support and referrals for male victims of domestic abuse. Contact 440496 or email


This service is aimed at men who would like to stop their abusive behaviour.  Referral can be made through any agency or by the individual himself.  Contact 07797 924055 or 01534 441916.

Children and Families Hub:

The Children and Families Hub provides information, advice and support for families and young people. Our aim is make sure you get the right help, at the right time. Contact the helpline 01534 519000 or email

Youth Enquiry Service (YES):

The Youth Enquiry Service known as the YES Project is a project of Jersey Youth Service, providing young people with free confidential, information, advice and counselling. The project is supported by our Charity 'The Jersey Youth Trust'. Contact the FREE number 0800 7350 010 or 01534 280530 or email


Crimestoppers is an independent charity working to fight crime. Call Crimestoppers anonymously on 0800 555111 if you are worried about someone’s safety.

Public sector and voluntary sector bodies in Jersey have joined together to develop Multi Agency Risk Assessment Conference (MARAC); a new approach to helping victims of domestic abuse . Click here to learn more about our Multi Agency Support. 


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